FAQ

Word Plugin General Troubleshooting
If the ThoughtRiver Word Plugin shows a blank white screen and does not load then please follow the below steps. This can also be used to fix other cache re...
Fri, 29 Oct, 2021 at 1:43 PM
ThoughtRiver Freshdesk Guide
  Login to the Freshdesk portal The ThoughtRiver Freshdesk portal can be reached here: ThoughtRiver (freshdesk.com) This places you on the ThoughtRiver ...
Wed, 10 Feb, 2021 at 5:09 PM
Frequently Asked Questions - Negotiations app (v5.0)
1.Uploading contracts Will previously uploaded contracts appear in the Negotiations Dashboard?   Your previously uploaded contracts will appear in the N...
Mon, 22 Feb, 2021 at 7:15 PM
Log-in Troubleshooting
Log-in Troubleshooting If you are running into any of the issues described below when connecting to the ThoughtRiver System please follow our troubleshooti...
Wed, 27 Oct, 2021 at 11:52 AM
Uploading ‘Signed’ contracts to benefit from ThoughtRiver’s familiarity intelligence
To benefit from our familiarity intelligence feature, enabling you to identify unusual clauses in the contracts you review, you first need to upload a minim...
Mon, 26 Jul, 2021 at 5:28 PM
How do I download the Word add-in?
If you are running Office 2016, Office 2019, or Office 365 then you can download the ThoughtRiver Word add-in through the Office Store in MS Word. Alter...
Wed, 26 Jan, 2022 at 6:24 PM